Using the Exxon Mobil Rewards+™ app

The Exxon Mobil Rewards+ app allows you to easily earn, track and redeem points for savings and provides multiple secure ways to pay at the pump and inside the store at participating Exxon and Mobil locations.

Explore the app´s benefits, features, and navigation. Here´s a sneak peek of the app:

Log in to your account at www.rewards.exxon.com, click on to “Manage Points Circle” to invite other card members to your circle. Alternatively, you call us at our Customer Service line at 888-REWARD+ (1-888-739-2730) for further assistance.

Make sure the latest version of the app is installed on your device. If you are still experiencing an error after uninstalling and reinstalling the app, the station could be experiencing a configuration issue between your device and the Wi-Fi connection. You can call us at our Customer Service line at 888-REWARD+ (1-888-739-2730) for assistance.

Not all Exxon and Mobil stations participate in the rewards program, so points cannot be earned at non-participating stations. If you have any questions, please call us at our Customer Service line at 888-REWARD+ (1-888-739-2730).

Please contact Exxon Mobil Smart Card+ Customer Service at TTY: Use 711 or other Relay Service 1-800-344-4355 with 24/7 automated customer service and live customer support: Monday to Friday 7 a.m. to 9 p.m. CT, Saturday 9 a.m. to 7:30 p.m. CT and Sunday 11 a.m. to 7:30 p.m. CT. Online support is also available at www.exxonmobil.accountonline.com.

The creation of an account through the mobile app will automatically enroll you in the Exxon Mobil Rewards+™ program. To begin, please follow these steps:

• Download the app for in the App Store for iOS 10 and above and on Google Play.
• Open the app. On the "Welcome" screen, select whether to sign in using your Apple ID or email.
• Add your mobile phone number and click on the "send code" button situated in the upper right corner of the screen.
• Enter the Multi-Factor Authentication (MFA) text code that was sent to your mobile device and click on the "verify" button located in the upper right corner of the screen. This code is a crucial security measure designed to authenticate your account.
• Once your phone number is successfully verified, you´ll be directed to the "profile" screen, where you can input your full name, email and phone number. You´ll also be prompted to create a password and set a 4-digit PIN. Your 4 digit PIN and mobile number allows you to earn and redeem points at the station if you´ve forgotten your phone. The phone number is also your Alt-ID at the pump and convenience store to earn and redeem rewards without your physical Exxon Mobil Rewards+ card.
• Beyond essential details, the "profile" screen offers the option to activate an existing physical Exxon Mobil Rewards+ card and also input a referral code, if you´ve been provided one, to access any associated perks.
• You may also sign up for emails and text messages to receive account alerts, exclusive offers and other program information to your email address and cell phone. When you use the app, you can also sign up to received them via push notifications.
• To complete the process of creating your account, simply click the "complete" button situated in the upper right corner of the screen and then hit the "Submit" button. This action will finalize your account setup and allow you start enjoying all the features and benefits of the Exxon Mobil Rewards+ program at our participating Exxon and Mobil stations.

You can use the same account credentials (email and password) you set up when you registered your Exxon Mobil Rewards+ account online at rewards.exxon.com. To log in to the app, please follow these instructions:

• Open the app
• On the "welcome" screen, click the "already a member? sign in" button.
• Enter the email and password you set up when you registered your Exxon Mobil Rewards+ account online at rewards.exxon.com. Then, click on the "sign in" button located in the upper right corner of the screen. Alternatively, you can sign in with apple.
• Add your mobile phone number and click on the "send code" button situated at the upper right corner of the screen.
• Enter the Multi-Factor Authentication (MFA) text code that was sent to your mobile device and click on the "verify" button located at the upper right corner of the screen. This code is a crucial security measure designed to authenticate your account.
• Once your phone number is succesfully verified, you´ll be directed to the "profile" screen, for you to set up your communication preferences. We recommend you to suscribe for "email promos & offers" and "push notifications" to receive account alerts, exclusive offers and other program information to your email adress and cell phone.
• Click the "complete" button located in the upper right corner of the screen to finalize and access the app´s home screen.

Call us at our Customer Service line at 888-REWARD+ (1-888-739-2730) for further assistance.

Yes, you can use the app to securely pay and earn rewards with mobile pay inside the store on eligible in-store purchases at participating Exxon and Mobil stations. Please note that the purchase of lotto/lottery, money orders, gift cards and mobile phones is not permitted for indoor mobile transactions made via the Exxon Mobil Rewards+ app at participating Exxon and Mobil sites. Consistent with all applicable laws, cash will be required for these purchases.

To pay inside with your mobile app, please follow these instructions.

• At checkout, open the app.
• Click on the "pay in store" button from the home screen.
• Select your payment method and click on the ´generate QR code´ button for touchless checkout. Please note that the QR code may expire if not used immediately. If it expires, please generate a new one.
• You can also select how many points you’d like to redeem for dollars off in the mobile app before you generate the QR code.
• After generating the QR code in the app, display it to the cashier for scanning. When finished, you will get an e-receipt on the app.

Please note that location services must be enabled on your phone in order to pay inside the store with your mobile. Please be advised that currently, the Exxon Mobil Rewards+ app does not support Apple Pay tech wallet for mobile pay inside the store.

All sites need to be equipped with specific technology to process mobile payments inside the store. While we are diligently working to onboard all sites for this new feature, it might take some time to ensure seamless implementation across our network. If you encounter any issues or have questions, please call us at our Customer Service line at 888-REWARD+ (1-888-739-2730) for further assistance. Your feedback and inquiries are valuable in assisting us to address this matter effectively. We appreciate your understanding and patience as we work towards providing with the best fuel experience possible.

The Exxon Mobil Rewards+™ app is available in the App Store for iOS 10 and above and on Google Play for phones running Android OS 6 and above. It´s free to download.

We're always working on enhanced features, bug fixes, and performance improvements. Make sure you stay up to date with the latest Android and iOS version for the best experience.

The Exxon Mobil Rewards+ app allows you to easily earn, track and redeem points for savings and provides multiple secure ways to pay at the pump and inside the store at participating Exxon and Mobil locations.

Explore the app´s benefits, features, and navigation. Here´s a sneak peek of the app:

The Exxon Mobil Rewards+ app keeps track of your total Exxon Mobil Rewards+ points earned, which are available for redemption. You can track your points on the homescreen. You can also track your progress towards tier status, such us Premium status and Frequent Filler, and have access to a history of your loyalty transactions made through the app. To learn more, sign into the app and open the "rewards" section located on the lower main menu, and from there, select any of the tabs available within that section to view your points balance, status or activity.

The Exxon Mobil Rewards+ app accepts all major credit cards, Exxon Mobil Personal Cards, Exxon Mobil Smart Card+™, Exxon Mobil Direct Debit+™ (ACH debit payment) and tech wallets, including Apple Pay, Samsung Pay, Google Pay and Master Card Click to Pay. At this time, the app does not support the ExxonMobil Fleet Card or gift cards. Please be advised that currently, the Exxon Mobil Rewards+ app does not support Apple Pay tech wallet for mobile pay inside the store.

Exxon Mobil takes privacy very seriously, so your location will be used in accordance with our privacy policies. The Exxon Mobil Rewards+ app obtains your location from your mobile phone through its geo-location feature. Please ensure this feature is turned on for the Exxon Mobil Rewards+ app. If your location-based services are turned on, the app will be able to identify which station you are at. If your location-based services are turned off, or there is interference, you will be directed to scan the QR code located on the pump. To learn more about nearby stations, open the "station" section located on the lower main menu.

The Station Survey may appear on the home screen after a transaction. This is an opportunity for you to provide feedback about your station experience. Your feedback is greatly appreciated.

All information is stored in a secure environment.

The Exxon Mobil Rewards+™ app has the same security standards as required of banks, so your data is kept private and secure. The initial setup process also has built-in customer authentication steps to confirm the validity of the customer and payment method.

The Exxon Mobil Rewards+ app is powered by Speedpass+ technology. Speedpass+ technology builds upon Exxon Mobil’s history of innovation at the pump, including the debut of the first pay-at-the-pump service in the 1980s, the launch of radio frequency identification (RFID)-enabled touchless payment in the 1990s and the implementation of mobile payment options at pumps across its network in the 2000s. Speedpass+ is the namesake of Exxon and Mobil’s first fuel payment app and lives on as the infrastructure and communication method which supports mobile payment transactions in our Exxon Mobil Rewards+ app today, allowing users to safely and securely pay for gas, earn points and get rewarded.

Pro tip:

Enable Face ID in the Exxon Mobil Rewards+™ app as an additional way to make sure you’re the only one who can access your information.

Launch the Exxon Mobil Rewards+ app. Select "Account" from the lower right menu, then scroll to "wallet" where you can add or edit a credit or debit card.

The Exxon Mobil Rewards+ app currently limits users to 2 credit / debit cards in the wallet, plus the tech wallet and Direct Debit+.

Fuel pumps require you to provide a payment method (credit card or debit card) before activating the pump. However, you will not be charged when buying fuel if your points cover the cost of your purchase. When using your credit or debit card, you may see a preauthorization hold based on your card’s bank or payment provider that would be removed based on their standard process.

If you have a digital wallet set up on your compatible devices, simply download the Exxon Mobil Rewards+ app and create an account. Your digital wallet information is automatically added to your account as a payment method. If you set up your digital wallet after downloading the Exxon Mobil Rewards+™ app, you would add the digital wallet information like you would any other payment method (by going to your "Account" > "Wallet" > "Add a payment method").

At this time, the Exxon Mobil Rewards+™ app supports Visa, American Express, MasterCard and Discover when using a digital wallet as your payment method.

Your bank/device support centers (Apple, Samsung, MasterCard) are ready to help you with any issue you may encounter when adding credit or debit cards to your device. Please contact your applicable support center for assistance.

Yes, Samsung Pay and Google wallet are allowed. Please be advised that currently, the Exxon Mobil Rewards+ app does not support Apple Pay tech wallet for mobile pay inside the store.

No, if you use Exxon Mobil Smart Card+ as your payment method, you get instant price per gallon savings on fuel and a statement credit on in-store and car wash purchases instead of accumulating Exxon Mobil Rewards+ points. Transactions made with Exxon Mobil Smart Card+ do not contribute toward Exxon Mobil Rewards+ tiers like Premium status and Frequent Filler. If you would like to earn Exxon Mobil Rewards+ points, please use a different payment method with your qualifying Exxon Mobil Rewards+ purchase.

The option to apply for the Exxon Mobil Smart Card+ through the Exxon Mobil Rewards+ app is temporarily unavailable. We plan to reinstate this feature at a later time and our team is actively working on it. We appreciate your patience and understanding in this matter. Please apply at smartcardplus.com. During the application process, you will be directed to Citibank, the issuer of the card. Citibank uses encryption for application information. If Citibank approves your application, Citibank will mail you a physical credit card that you can begin using for payment at the pump and inside the store at participating Exxon and Mobil locations as soon as you receive it in the mail.

Please contact Exxon Mobil Smart Card+ Customer Service at TTY: Use 711 or other Relay Service 1-800-344-4355 with 24/7 automated customer service and live customer support: Monday to Friday 7 a.m. to 9 p.m. CT, Saturday 9 a.m. to 7:30 p.m. CT and Sunday 11 a.m. to 7:30 p.m. CT. Online support is also available at www.exxonmobil.accountonline.com.

To enroll for Exxon Mobil Direct Debit+ you must download the Exxon Mobil Rewards+ app and have a checking account.

• Launch the Exxon Mobil app.
• Select "Account"
• Select "Wallet", then click on the "Add payment" located at the upper right side of the screen.
• Select "Exxon Mobil Direct Debit+" to begin the enrollment process. Enter your personal information and your banking credentials.
• After your Direct Debit+ account is linked to the selected checking account, a digital account will be automatically added to the mobile app so you can start paying with Exxon Mobil Direct Debit+ in the app immediately.

Please visit exxon.com/directdebitplus to learn more about Exxon Mobil Direct Debit+. For questions or further assistance, please contact Exxon Mobil Diret Debit+ Support team at (844) 422-4460: Monday to Friday 7 a.m. to 9 p.m. EST.

Yes, you can use Direct Debit+ to pay for fuel at the pump and eligible in-store items through the Exxon Mobil Rewards+ app.

No. If you use Exxon Mobil Direct Debit+ as the payment method in your Exxon Mobil app, you will receive an instant price-per-gallon savings on fuel instead of accumulating points. If you would like to earn Exxon Mobil Rewards+ points, please use a different payment method with your qualifying Exxon Mobil Rewards+ purchase.

Yes, you can redeem your eligible points balance while using Exxon Mobil Direct Debit+ as a payment method. At participating Exxon™ and Mobil™ stations, you can select the amount of available points to redeem before authorizing the pump in the Exxon Mobil app if you have at least 100 points for use on your Exxon Mobil Rewards+ account.

Please contact Exxon Mobil Diret Debit+ Support team at (844) 422-4460: Monday to Friday 7 a.m. to 9 p.m. EST.

You will be able to use the app to pay for fuel, convenience store items and car washes at most Exxon and Mobil locations. Please be advised that not all Exxon and Mobil stations participate in the rewards program, so points cannot be earned at non-participating stations. To look up your station to see if it participates, go into app, click "Stations" in the lower main menu, select your station and scroll down to "Details" to see a list of that station's services. If you have any questions, please call us at our Customer Service line at 888-REWARD+ (1-888-739-2730). You can view participating stations in the Exxon Mobil Rewards+ app or on exxon.com.

To pay for fuel through the Exxon Mobil Rewards+ app, please follow these instructions:

• At the fuel pump, launch the Exxon Mobil Rewards+ app.
• Click the "pay at pump" button from the home screen.
• Enter the pump number, select your payment method and click on the "activate pump" button.
• You can also select how many points you’d like to redeem for dollars off in the mobile app before authorizing the pump to begin fueling.
• Once your payment method is authorized and you have authorized the pump in the app, you can select your grade of fuel at the pump as you normally would, and then lift the nozzle to begin fueling.
• You’ll get an e-receipt when finished.

Please note that the Exxon Mobil Rewards+ app detects and shows the user’s current location with the help of geolocation. Make sure location services are enabled on your phone and the Exxon Mobil Rewards+ app has permission to access your location. For the Exxon Mobil Rewards+ app to activate the correct pump and enable payment, enabling location services is encouraged.

To pay for fuel through the Exxon Mobil Rewards+ app, please follow these instructions:

• At the fuel pump, launch the Exxon Mobil Rewards+ app.
• Click the "pay at pump" button from the home screen.
• Enter the pump number, select your payment method and click on the "activate pump" button.
• You can also select how many points you’d like to redeem for dollars off in the mobile app before authorizing the pump to begin fueling.
• After selecting “Authorize Pump,” if your digital wallet is set as your default payment, you'll use Touch ID or Face ID to authorize payment. You do not have to tap your phone to the pump to make a purchase. If your digital wallet is not the default payment method, you can click on the existing payment method after authorizing the pump to open up the option to select your digital wallet of choice.
• Once your payment method is authorized and you have authorized the pump in the app, you can select your grade of fuel at the pump as you normally would, and then lift the nozzle to begin fueling.
• You’ll get an e-receipt when finished.

Please note that the Exxon Mobil Rewards+ app detects and shows the user’s current location with the help of geolocation. Make sure location services are enabled on your phone and the Exxon Mobil Rewards+ app has permission to access your location. For the Exxon Mobil Rewards+ app to activate the correct pump and enable payment, enabling location services is encouraged.

When you are directed to "Scan QR code," your phone's camera will open automatically in the Exxon Mobil Rewards+™ app. Hold your phone two inches away from the pump and center the QR code (it looks like a pixilated square) on your screen. The app will scan the code once it’s in view and automatically select your pump number.

Once you have authorized the pump in the app, you can select your grade of fuel at the pump as you normally would, and then lift the nozzle to begin fueling.

Yes, you can use the app to securely pay and earn rewards with mobile pay inside the store on eligible in-store purchases at participating Exxon and Mobil stations. Please note that the purchase of lotto/lottery, money orders, gift cards and mobile phones is not permitted for indoor mobile transactions made via the Exxon Mobil Rewards+ app at participating Exxon and Mobil sites. Consistent with all applicable laws, cash will be required for these purchases.

Yes. Please be advised that the purchase of lotto/lottery, money orders, gift cards and mobile phones is not permitted for indoor mobile transactions made via the Exxon Mobil Rewards+ app at participating Exxon and Mobil sites. Consistent with all applicable laws, cash will be required for these purchases.

No. Please be advised that the purchase of lotto/lottery, money orders, gift cards and mobile phones is not permitted for indoor mobile transactions made via the Exxon Mobil Rewards+ app at participating Exxon and Mobil sites. Consistent with all applicable laws, cash will be required for these purchases.

To pay inside with your mobile app, please follow these instructions.

• At checkout, open the app.
• Click on the "pay in store" button from the home screen.
• Select your payment method and click on the ´generate QR code´ button for touchless checkout. Please note that the QR code may expire if not used immediately. If it expires, please generate a new one.
• You can also select how many points you’d like to redeem for dollars off in the mobile app before you generate the QR code.
• After generating the QR code in the app, display it to the cashier for scanning. When finished, you will get an e-receipt on the app.

Please note that location services must be enabled on your phone in order to pay inside the store with your mobile. Please be advised that currently, the Exxon Mobil Rewards+ app does not support Apple Pay tech wallet for mobile pay inside the store.

No. We do not support split payments for indoor mobile transactions using the Exxon Mobil Rewards+ app.

While the in-app payment QR code is presented to the cashier to scan and process an indoor mobile payment for a specified in-store transaction, the loyalty barcode only contains information related to your rewards account and is often scanned to still accrue or redeem rewards points during a transaction when a physical loyalty card is forgotten.

You will be able to see the offers on items in the convenience store for the Exxon™ or Mobil™ station you are fueling at based on your location. Your location services must be enabled for these to appear.

When you are authorizing the pump to pay for fuel or generating the QR code to pay inside, you can select a car wash, if it is available at that Exxon™ or Mobil™ station. The car wash code can be found on the receipt screen or in your "transaction history" on the Account screen. The code expiration date will also appear on the digital receipt. You can redeem this car wash code at any time before the expiration date.

A history of your transactions is available in the "account" > "transaction history" section.

To set your receipt preferences, please open the app and visit the "account" > "settings" > "notification" section, where you can select how you’d like to receive your receipt. You can choose to receive receipts through email or at the pump.

Not all Exxon and Mobil stations participate in the rewards program, so points cannot be earned at non-participating stations. If you have any questions, please call us at our Customer Service line at 1-888-739-2730.

At the station, launch the Exxon Mobil Rewards+ app and select “Pay at Pump" or "Pay in Store" to begin your fuel or in-store transaction. You will automatically earn Exxon Mobil Rewards+ points on fuel, qualifying convenience store items and car washes purchases made with the Exxon Mobil Rewards+ app. After completing a transaction, your Exxon Mobil Rewards+ points balance will be updated to reflect your most recent transaction. Exxon Mobil Rewards+ points will not be earned on purchases made with the Exxon Mobil Smart Card+™ credit card or with Exxon Mobil Direct Debit+™.

After creating an Exxon Mobil Rewards+ app account, you will be able to earn Exxon Mobil Rewards+ points on your fuel, convenience store items and car wash purchases at participating locations.

At participating Exxon™ and Mobil™ stations, you can select the amount of available points to redeem before authorizing the pump in the Exxon Mobil Rewards+ app if you have at least 100 points for use on your Exxon Mobil Rewards+ account. If you are using your mobile device to pay inside, you can select the amount of available points to redeem before you generate the QR Code for indoor payment at checkout. Please be advised that Exxon Mobil Rewards+ points cannot be used when using NFC Apple Pay on fuel purchases. Please note that currently, the Exxon Mobil Rewards+ app does not support Apple Pay tech wallet for mobile pay inside the store.

Your Exxon Mobil Rewards+™ points balance will be updated in the Exxon Mobil Rewards+ app up to 48 hours after a transaction.

No; the Exxon Mobil Rewards+™ app does not use your phone number to log in or redeem points.

You can use the referral code when you are registering for Exxon Mobil Rewards+ program online at rewards.exxon.com or through the Exxon Mobil Rewards+ app.

When you register for an Exxon Mobil Rewards+ account online or in the app, enter the referral code during registration. Your bonus points rewards will depend on the Terms & Conditions for that specific referral code promotion. You do not need a referral code for registration.

You´ll earn 100 bonus points for each friend you refer who fully registers and makes a loyalty fuel purchase (min. 8 gallons) or qualifying C-store purchase in our rewards program. You can refer up to 5 friends within a calendar month. To refer-a-friend, open the app and go to "account" > "Refer-a-friend". Generate the referral code and opt to send it via SMS, email, or more to a friend, family or colleague, and have them enter it during the rewards program registration. The only place you can find the referral code is in the app.

If you are unable to log into the app due to a forgotten password, please follow these steps:

• Open the app.
• Click the “Sign In” button. Next, click "Forgot password".
• Enter your email and click the "send code" button in the upper right corner of the screen. An email will be sent to your email address with the instructions to reset your password.

If you experience issues during the process and still cannot reset your password, please call us at our Customer Service line at 888-REWARD+ (1-888-739-2730)

Visit rewards.exxon.com to update your communicaton preferences. Once your are logged, click on "My profile" at the top, click "Edit my information" in the lower left part of the screen. Scroll down to set your communication preferences. Click "Save updates". You can also make some changes in your Exxon Mobil Rewards+ app on your "account" > "settings" > "notification" section (Email and Push).

You can add a passcode to the Exxon Mobil Rewards+™ app as an extra layer of security. If your phone is lost or stolen, we strongly encourage to follow these steps to secure your app account.Change your password: As soon as possible, change the password associated with your Exxon Mobil Rewards+ app account to prevent unauthorized access. Log in to your account at www.rewards.exxon.com. Select “Change password” next to the “Password” section, and update your Exxon Mobil Rewards+ password. Contact Customer Service: Reach out to our Customer Service line at 888-REWARD+ (1-888-739-2730) to report the loss or theft of your phone. They can help secure your account and provide guidance.

Please call us at our Customer Service line at 888-REWARD+ (1-888-739-2730) for further assistance.

Make sure the latest version of the app is installed on your device. If you are still experiencing an error after uninstalling and reinstalling the app, the station could be experiencing a configuration issue between your device and the Wi-Fi connection. You can call us at our Customer Service line at 888-REWARD+ (1-888-739-2730) for assistance.

Make sure location services are enabled on your phone and the Exxon Mobi Rewards+ app has permission to access your location. Please also ensure that the latest version of the app is installed on your device. Begin by restarting the app and attempting the payment again. If the issue persists, the station could also be experiencing a configuration issue. We kindly request that you use an alternative form of payment to complete your fuel or in-store purchase. Make sure to enter your Alt-ID (phone number) or swipe your physical Exxon Mobil Rewards+™ card to earn Exxon Mobil Rewards+ points on your transaction. Please consider contacting our Customer Service line at 888-REWARD+ (1-888-739-2730) to report the issue. By doing so, we can work together to resolve the issue promptly.

Please be aware that not all Exxon and Mobil stations participate in the rewards program, so points cannot be earned at non-participating stations. Please consider contacting us at our Customer Service line at 888-REWARD+ (1-888-739-2730). Your feedback is vital in helping us enhance your experience.

Please be aware that not all Exxon and Mobil stations participate in the rewards program, so points cannot be earned at non-participating stations. If you have any questions, please call us at our Customer Service line at 888-REWARD+ (1-888-739-2730).

Please ensure you have location services turned on for the Exxon Mobil Rewards+ app. If your location-based services are turned on, the app will be able to identify which station you are at. If your location-based services are turned off, or there is interference, you will be directed to scan the QR code located on the pump. Look for the QR code on the top right corner of the pump!

Please try another pump. If the issue persists, the station could be experiencing a configuration issue. We kindly request that you use an alternative form of payment to complete your fuel purchase. Make sure to enter your Alt-ID (phone number) or swipe your physical Exxon Mobil Rewards+™ card to earn Exxon Mobil Rewards+ points on your transaction. Please consider contacting our Customer Service line at 888-REWARD+ (1-888-739-2730) to report the issue. By doing so, we can work together to resolve the issue promptly.

Prior to generating the in-app payment QR code, ensure that all items rang up by the cashier at checkout for the specified purchase are eligible. Combining eligible and non-eligible in-store in a single indoor mobile payment transaction through the Exxon Mobil Rewards+ app will result in a declined transaction. Non-eligible in-store items include: lotto/lottery, money orders, gift cards and mobile phones. Consistent with all applicable laws, cash will be required for purchase of these items. If issues persist with only eligible items, please utilize an alternative payment method.Please consider contacting our Customer Service line at 888-REWARD+ (1-888-739-2730) to report the issue. By doing so, we can work together to resolve the issue promptly.

Due to the October 2023 app update, all debit/credit cards onboarded between October 14 and October 24 were not carried over, and app users will need to enter they payment method again. Please open the app and visit the "account" > "wallet" section and, from there, click on the "add payment" button. We apologize for any inconvenience caused. Please contact our Customer Service line at 888-REWARD+ (1-888-739-2730) for questions or difficulties in adding your payment method.

No. It is not possible.

All sites need to be equipped with specific technology to process mobile payments inside the store. While we are diligently working to onboard all sites for this new feature, it might take some time to ensure seamless implementation across our network. If you encounter any issues or have questions, please call us at our Customer Service line at 888-REWARD+ (1-888-739-2730) for further assistance. Your feedback and inquiries are valuable in assisting us to address this matter effectively. We appreciate your understanding and patience as we work towards providing with the best fuel experience possible.

Log in to your account at www.rewards.exxon.com , click on to “Manage Points Circle” to invite other card members to your circle. Alternatively, you call us at our Customer Service line at 888-REWARD+ (1-888-739-2730) for further assistance.

Please call us at our Customer Service line at 888-REWARD+ (1-888-739-2730) for further assistance.

This means your account has been temporarily blocked for your protection. At this time, you will not be able to use points for savings. Please call us at our Customer Service line at 888-REWARD+ (1-888-739-2730) for further assistance.

You can review the Exxon Mobil Rewards+ program and mobile app Terms & Conditions through the mobile app or at https://www.exxon.com/en/terms-conditions.

By tapping "Submit" to create an account, you agreed to accept the Terms & Conditions and the Privacy Policies for the Exxon Mobil Rewards+™ program and mobile app. Creation of an account through the mobile app will automatically enroll you in the Exxon Mobil Rewards+ program.